Privacy Policy

This Privacy Policy describes how LED Pixel Mapper ("we," "us," or "our") collects, uses, and shares information about you when you use our website and services (collectively, the "Service"). By using the Service, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

1.1 Information You Provide

We collect information you provide directly to us, including:

• Account Information: When you create an account, we collect your name, email address, and password (for local accounts) or authentication data (for Google OAuth sign-in).
• Payment Information: When you subscribe to our paid plans, payment processing is handled by Polar.sh. We do not store your complete credit card information on our servers. Polar.sh may collect your payment card number, billing address, and other payment details.
• Project Data: Any LED mapping projects you create, including layouts, configurations, screen data, and any images or assets you upload to the Service.
• Communications: When you contact us for support, we collect the information you provide in your messages.

1.2 Information Collected Automatically

When you use our Service, we may automatically collect:

• Usage Data: Information about how you use the Service, including features accessed and actions taken.
• Device Information: Browser type, operating system, and device identifiers.
• Log Data: IP address, access times, and referring URLs.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service
• Process transactions and manage your subscription
• Store and sync your projects across devices (for subscribers)
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and customer service requests
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent transactions and abuse
• Comply with legal obligations

3. How We Share Your Information

We may share your information in the following circumstances:

• Service Providers: We share information with third-party vendors who perform services on our behalf, including:
  • Base44: Application hosting and infrastructure
  • Polar.sh: Payment processing
  • Hostinger: Website hosting
  • Google: Authentication services (if you use Google OAuth)
• Legal Requirements: We may disclose information if required by law or in response to valid legal requests.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred.
• With Your Consent: We may share information with your consent or at your direction.

4. Data Retention

We retain your information for as long as your account is active or as needed to provide you the Service. We will also retain and use your information as necessary to:

• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

If you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal purposes.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

6.1 All Users

You have the right to:

• Access: Request a copy of the personal information we hold about you
• Correction: Request that we correct inaccurate information
• Deletion: Request that we delete your personal information
• Export: Request a copy of your data in a portable format
• Account Deletion: Delete your account at any time through your account settings or by contacting us

6.2 European Economic Area (EEA) Residents - GDPR Rights

If you are located in the EEA, you have additional rights under the General Data Protection Regulation (GDPR):

• Legal Basis: We process your data based on: (a) your consent, (b) performance of a contract, (c) our legitimate interests, or (d) legal obligations.
• Right to Object: You may object to processing based on legitimate interests.
• Right to Restrict Processing: You may request we limit how we use your data.
• Right to Data Portability: You may request your data in a machine-readable format.
• Right to Withdraw Consent: Where we rely on consent, you may withdraw it at any time.
• Right to Lodge a Complaint: You may file a complaint with your local data protection authority.

6.3 California Residents - CCPA Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to Know: You may request information about the categories and specific pieces of personal information we have collected, the sources of that information, our business purposes for collecting it, and the categories of third parties with whom we share it.
• Right to Delete: You may request deletion of your personal information, subject to certain exceptions.
• Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including the United States where our services are hosted. These countries may have different data protection laws. When we transfer data internationally, we implement appropriate safeguards to protect your information.

8. Children's Privacy

The Service is not intended for users under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information promptly. If you believe a child under 13 has provided us with personal information, please contact us at support@ledpixelmapper.com.

9. Third-Party Links

The Service may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of the Service after any changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at: